BlindnoteGenie Terms of Service

Effective Date: June 9, 2026  |  Version 2.0.0

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and GenieCore, Inc. ("Company," "we," "us," or "our") governing your access to and use of the BlindnoteGenie blind note conversion service, including the BlindnoteGenie web application, the BlindnoteGenie Word Add-in, and any related websites, applications, and services (collectively, the "Service").

BY CREATING AN ACCOUNT, USING THE SERVICE, OR INSTALLING THE BLINDNOTEGENIE WORD ADD-IN, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

1. Service Description

1.1 What BlindnoteGenie Does

BlindnoteGenie is a document processing service that uses proprietary, patent-pending technology to:

1.2 Delivery Methods

The Service is available through two delivery methods:

1.3 What BlindnoteGenie Does NOT Do

1.4 Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access. The Service, including both the web application and the Word Add-in, may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any damages resulting from service interruptions.

2. Account Registration and Security

2.1 Account Creation

To use the Service, you must create an account by providing a valid email address and creating a password. You represent and warrant that:

2.2 Account Security

You are responsible for:

We are not liable for any loss or damage arising from your failure to protect your account credentials.

2.3 Email Verification

We require email verification to activate your account. Verification links expire after 24 hours. You must use a valid email address that you control.

2.4 One Account Per User

Each user may maintain only one account. Creating multiple accounts to circumvent usage limits, obtain additional free conversions, or for any other purpose is prohibited and may result in termination of all associated accounts.

3. Pricing and Licensing

3.1 Free Conversions

Each new account receives ten (10) free document conversions upon account creation and email verification. Each conversion processes one (1) Microsoft Word document, regardless of the number of endnotes it contains. Free conversions are provided once per user and cannot be combined with other promotions. Free conversions do not expire, but they are non-transferable.

3.2 Site License

After exhausting your ten (10) free conversions, continued use of the Service requires a site license. Site licenses are available on an annual basis and are priced according to the size and needs of the licensing organization. Site license terms, including the number of authorized users, conversion volume, and pricing, are set forth in a separate Site License Agreement between GenieCore, Inc. and the licensee.

3.3 Site License Pricing

Current annual site license tiers are:

Small Press (1–5 titles/year)Contact for pricing
Mid-Size Press (6–15 titles/year)Contact for pricing
Large Press (16–40 titles/year)Contact for pricing
Enterprise (40+ titles/year)Contact for pricing
Freelance EditorContact for pricing

Prices are in U.S. dollars and are subject to change. For current pricing and to arrange a site license, contact licensing@geniecore.net.

3.4 Payment Processing

All payments for site licenses are processed by Stripe, Inc., or by ACH or wire transfer. For payments made through Stripe, you agree to Stripe's terms of service; we do not store your full payment card information, and Stripe's privacy policy governs their handling of your payment data. For ACH and wire payments, we will provide banking details upon execution of a Site License Agreement.

3.5 No Refunds on Free Conversions

Free conversions are provided as a trial at no cost. Because no payment is required for the initial ten conversions, no refund applies. Refund terms for site licenses are governed by the applicable Site License Agreement.

4. Acceptable Use Policy

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. The Service is intended for:

4.2 Prohibited Conduct

You agree NOT to:

4.3 Usage Limits

To ensure fair access and prevent abuse, we impose reasonable usage limits including:

Exceeding these limits may result in temporary suspension or permanent termination.

5. Document Processing

5.1 Your Documents

You retain all ownership rights in documents you upload. By uploading a document, whether through the web application or the Word Add-in, you grant us a limited, non-exclusive license to process the document solely to provide the Service. This license terminates when processing is complete.

5.2 Processing Workflow

When you submit a document:

5.3 Word Add-in

When using the BlindnoteGenie Word Add-in:

5.4 No Permanent Storage

We do not permanently store your uploaded documents or processed output. Documents exist in our systems only during active processing. You are responsible for saving your processed documents.

5.5 Accuracy and Review

THE SERVICE PROVIDES AUTOMATED CONVERSIONS, NOT GUARANTEES. You are solely responsible for reviewing all converted blind notes before publication. We are not liable for errors in converted documents that you publish without adequate review.

6. Intellectual Property

6.1 Our Technology

The Service, including all software, algorithms, methodologies, user interfaces, the Word Add-in, and documentation, is protected by copyright, patent, trade secret, and other intellectual property laws. "BlindnoteGenie," "CitateGenie," "QuotateGenie," "BluebookGenie," "GenieCore," and related marks are trademarks of GenieCore, Inc.

6.2 Patent Notice

The technology underlying the Service is the subject of pending patent application(s). Unauthorized use, reproduction, or reverse engineering may constitute patent infringement.

6.3 Limited License to Users

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service, including the Word Add-in, for its intended purpose. This license does not include any right to:

6.4 Feedback

If you provide suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use such feedback for any purpose without compensation to you.

7. Privacy

Your privacy is important to us. Our collection, use, and protection of your information is governed by our Privacy Policy. By using the Service, you consent to our data practices as described in the Privacy Policy.

8. Disclaimers

8.1 "As Is" Service

8.2 No Guarantee of Accuracy

8.3 Third-Party Platforms

The Word Add-in operates within the Microsoft Office platform. We are not responsible for the availability, performance, or functionality of Microsoft Word, Microsoft Office, or the Microsoft add-in platform.

8.4 No Professional Advice

The Service does not provide legal, academic, or professional advice. The output is a document processing result and should not be relied upon as a substitute for professional editorial judgment.

9. Limitation of Liability

9.1 Exclusion of Damages

9.2 Cap on Liability

9.3 Essential Purpose

10. Indemnification

You agree to indemnify, defend, and hold harmless GenieCore, Inc. and its officers, directors, employees, agents, and successors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

11. Term and Termination

11.1 Term

These Terms remain in effect until terminated by either party.

11.2 Termination by You

You may terminate your account at any time by contacting us at support@geniecore.net. Upon termination, any unused free conversions are forfeited. Site license termination is governed by the applicable Site License Agreement.

11.3 Termination by Us

We may suspend or terminate your account immediately, without notice, if:

11.4 Effect of Termination

Upon termination:

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles.

12.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to contact us at legal@geniecore.net and attempt to resolve the dispute informally for at least 30 days.

12.3 Arbitration Agreement

If we cannot resolve a dispute informally, you agree that any dispute, claim, or controversy arising from or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in Wilmington, Delaware, unless the parties agree otherwise.

12.4 Class Action Waiver

12.5 Small Claims Exception

Notwithstanding the above, either party may bring an individual action in small claims court if the claim qualifies.

13. Changes to These Terms

We may modify these Terms at any time. When we make material changes, we will:

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and uninstall the Word Add-in.

14. General Provisions

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable Site License Agreement, constitute the entire agreement between you and GenieCore, Inc. regarding the Service and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it later.

14.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our written consent. We may assign these Terms without restriction.

14.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

14.6 Notices

We may provide notices to you via email to the address associated with your account. You may provide notices to us at legal@geniecore.net.

14.7 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet service failures.

14.8 Export Compliance

You agree to comply with all applicable export control laws and regulations.

15. Contact Information

If you have questions about these Terms:

Email: legal@geniecore.net

Support: support@geniecore.net

Licensing: licensing@geniecore.net

Mail: GenieCore, Inc.
Attn: Legal Department
8119 Lilly Stone Drive, Bethesda, MD 20817

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